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Customer Resources

In order to make the most efficient use of our site, we encourage you to view our GSKDirect User Guide as well as the other important links below.

• GSKDirect User Guide

Download GSKDirect User Guide PDF

• GSKDirect Account Credit: How to Apply Credits to an Open Invoice Balance

Download Credit Memo Self Service Instructions PDF

• GSKDirect FAQ

Download GSKDirect FAQ PDF

• GSKDirect Flu Vaccine Returns Customer Resource Guide

Download GSKDirect Flu Vaccine Returns Customer Resource Guide PDF

• Participating list of PBGs

Download Participating List of PBGs PDF

• Sign up for Seamless ACH Transactions

Download the ACH Form